We help NHS trusts, integrated care boards and health charities make and record the decisions where a patient’s faith, culture or family context changes what good care looks like.
Faith, culture and family shape how people seek help, what they disclose and how they recover. National frameworks now ask NHS organisations to show, with evidence, how they account for this.
Mandatory for NHS mental health providers under the NHS Standard Contract, with a nominated board-level lead, and part of how CQC assesses services.
CQC guidance on PCREFAdopted by the Government in March 2026 as a non-statutory definition. The Government has asked NHS England to adopt it and expects trusts, ICBs and arm’s length bodies to do likewise.
GOV.UK definitionLaunched on 6 July 2026, setting national standards for every NHS leader and manager, with organisations asked to begin embedding it during 2026/27.
The frameworkThe Parliamentary and Health Service Ombudsman reports persistent failures to consult patients and families about DNACPR decisions. Its discussion of advance care planning includes how a patient wants religious or spiritual beliefs reflected in care.
Ombudsman reportEach of these asks the same thing: show how you considered the people in front of you, and what you did about it. That is what we help you build and record.
PCREF is mandatory for NHS mental health trusts and providers, forms part of CQC inspections, and asks trusts to show how they implement, evaluate and achieve its actions and outcomes. Faith and belief sit alongside race in how many patients and carers experience care, so they strengthen each of the three components.
Inspectors ask what a provider is doing, how it evaluates it and what changed. A faith review gives your PCREF lead answers to all three, in writing, for the communities most likely to be missed.
The moments where good policy meets a person whose faith or culture changes the right response.
Workshop names stay the same across sectors; the scenarios are built from your own services.
Workshop
Scenario-based sessions for clinical and support teams on how culture and faith shape presentation, disclosure and help-seeking. Explore the programme.
You receivePractical tools and a written summary for your leadership team.
Governance
A scoped review of how faith and belief show up across your PCREF plan, organisational competencies and patient and carer feedback.
You receiveA clear picture, a plan and evidence your board lead can use.
Standard
A structured standard for recognising, responding to and recording anti-Muslim hostility, confirmed by your own governance committee.
You receiveAudit criteria, policy, reporting routes and board-ready evidence.
Dialogue
Curated conversations between faith and community leaders and your service leads, built around a real decision.
You receiveA written insight summary and a record of what will change.
Work delivered in health, care and mental health settings.
Practical instrument
A structured way to think through situations where culture or faith shape what is happening, so staff act on evidence rather than assumption.
About our toolsCultivIQ delivers Mental Health Across Cultures workshops and diagnostics for NHS trusts, integrated care boards and health charities, and turns what staff, patients and community leaders say into governance a board can evidence.
PCREF is a race equality framework. For many patients and carers from racialised communities, faith and belief sit alongside race in how they experience care, so including them strengthens the framework’s leadership, organisational competency and feedback requirements.
Yes. Community dialogue programmes bring curated groups of faith and community leaders together with your service leads around a specific decision. You receive a written insight summary and a record of what the organisation will change as a result.
Clinical decisions stay with your clinicians. CultivIQ supports the cultural and faith context around those decisions and how they are made, recorded and reviewed.
Tell us about the decision you are facing.
A first conversation is free. We listen, ask one or two questions, and tell you honestly whether and how we can help.